Last updated 25-Oct-2026
Support
Help with the ANASFA app and the other academy apps built on Classora, for parents, students and teachers.
Classes, fees and timetables
Your academy runs these, so ask the academy first: a change of class, a make-up, an invoice or a refund.
Signing in
- Use the mobile number your academy has for you. If the app does not recognise it, ask the academy to check the number, or to invite you again.
- The code comes by text message. If it does not arrive within a minute, check the number and ask for a new code.
Notifications
Allow notifications for the app in your phone's settings. If they still do not arrive, sign out of the app and sign in again.
Anything else with the app
Write to [email protected] with the name of your academy, your phone model and what happened. A screenshot helps.